---
title: Can't sign in to the Customer Portal
description: Access to the customer portal is limited to WAAM3D Customers. Please contact the support team to request access.
---

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[Customer portal](https://portal.waam3d.com/tickets-view?hsLang=en)

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- [Customer portal](https://portal.waam3d.com/tickets-view)

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1. [Knowledge Base](https://faq.waam3d.com/migration?hsLang=en)
2. [Account](https://faq.waam3d.com/migration/account?hsLang=en)

# Can't sign in to the Customer Portal

## Access to the customer portal is limited to WAAM3D Customers. Please contact the support team to request access.

Customers are auto-registered to both our knowledge base and customer portals. Upon auto-enrolment, an email is sent to the customer to set-up a password. Please use the credentials to login to the customer portal. 

If you did not receive the registration email, please contact our  support team for assistance.

- [FAQs](https://faq.waam3d.com/migration/faqs?hsLang=en)
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- [Software](https://faq.waam3d.com/migration/software?hsLang=en)
- [System](https://faq.waam3d.com/migration/system?hsLang=en)
- [Account](https://faq.waam3d.com/migration/account?hsLang=en)

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